TERMA is proud to announce that our smart home heating systems comply with the UK's Product Security and Telecommunications Infrastructure (PSTI) Act. We prioritize our customers' security, therefore:
- Unique passwords: Each TERMA device has a unique password or allows users to set their own password upon first use.
- Security updates: We provide security updates for our systems for a minimum of 2 years from the date of purchase. This period is extended automatically each time you renew your license to use our software.
- Issue reporting: We offer a simple way to report security issues through a dedicated form on our website.
Security Issue Reporting Form
If you have identified a potential security issue in our system, please complete the form below: